Reference

How gurita77 Handles Your Personal Information

Your personal information stays with us — not sold, not shared with third parties for their own marketing, and not used beyond what it takes to run your account and process your payments through DANA, OVO, and GoPay.

Data collected only for account operationDANA, OVO, GoPay payment data protectedYour right to request access or deletionIndonesia-local data handlingContact us anytime with privacy queries

Explore the Lobby Read FAQ

What We Collect and Why We Use It

gurita77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to verify your identity and process transactions — your name, contact details, and the wallet identifiers you connect, whether that's DANA, OVO, or GoPay. We also gather session data like your device type, browser,

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and IP address to keep your account secure and detect anything unusual. Payment data passes through encrypted channels and is retained only as long as financial compliance requires. We do not store your full wallet PIN or password at any point — those stay between you
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and your e-wallet provider. Any data we hold about your activity on the platform — which game categories you browse, how long sessions run — is used only to keep the lobby working properly for your account. We do not build advertising profiles from that data
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or pass it to ad networks. Availability of certain data features depends on local law and eligible regions. If you're in Depok or anywhere else across Indonesia, the same data principles apply to your account without exception.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Privacy requests — access, correction, or deletion — go directly to our dedicated privacy contact path. We aim to acknowledge every request and follow up with a resolution. Use whichever channel works for you; our Indonesia support team handles all three.

DATA HANDLING STANDARDS

Security, Cookies, Retention and Your Controls

We apply SSL encryption across all data in transit. Your account password is hashed — we cannot read it, only you can reset it. Cookies on gurita77 are used for session management and fraud prevention, not behavioural advertising. You can adjust non-essential cookie preferences through the cookie banner on your first visit or revisit it via site settings at any time.

Account Security

Your login credentials are hashed and stored separately from your wallet data. Any suspicious login attempt triggers an OTP verification step sent to your registered mobile number before access is granted.

Cookie Controls

We use strictly necessary cookies to keep your session active and optional analytics cookies to understand lobby performance. You can accept or decline optional cookies at any time through the cookie settings panel.

Data Retention

Account and transaction records are held for the period required under applicable financial regulations. When that period ends, or when you close your account, personal data is deleted or anonymised in line with our internal retention schedule.

Your Rights

You can request a copy of the personal data we hold on you, ask us to correct inaccurate records, or request deletion where no legal retention obligation applies. Submit any of these through the contact paths in the section above.

Privacy Policy — Common Questions

Below are the questions our Indonesia account holders ask most about how their data is handled. If your question isn't covered here, reach out via live chat or the account help centre.

We do not sell or share your data with third-party marketers. Data is shared only with payment processors like DANA, OVO, and GoPay to complete transactions, and with fraud-prevention services under strict data agreements.

Payment data travels over SSL-encrypted connections. We store only the transaction reference needed for verification — never your full wallet credentials or PIN, which remain solely with your e-wallet provider.

Yes. Log in, go to Account Settings, then Help and Privacy, and submit a data access request. We will verify your identity and send you a summary of the personal data tied to your account.

We retain financial transaction records for the period required by applicable regulations. Personal data beyond that retention window is deleted or anonymised once your account is closed and the obligation period ends.

Submit a deletion request through the Account Help Centre or by emailing support with your registered address. Deletion is processed where no legal retention obligation prevents it, and we will confirm the outcome in writing.

We use strictly necessary session cookies and optional analytics cookies. You can decline optional cookies from the cookie banner on your first visit, or adjust your preference anytime through the cookie settings link in the site footer.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoShopeePay Verify Steps InfoAbout Us

How gurita77 Handles Your Personal Information

How to Contact Us About Your Data

Security, Cookies, Retention and Your Controls

Account Security

Cookie Controls

Data Retention

Your Rights

Privacy Policy — Common Questions

01 Does gurita77 share my personal data with third parties?

02 How is my DANA, OVO, or GoPay payment data protected?

03 Can I request a copy of the data you hold about me?

04 How long do you keep my account and transaction records?

05 How do I ask gurita77 to delete my personal data?

06 What cookies does gurita77 use and can I turn them off?

Privacy Policy

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